Shipping policy

Shipping Policy

Delivery Area
We offer delivery within Lebanon, subject to courier coverage.

Order Confirmation
Orders must be confirmed by phone or WhatsApp before dispatch. Please provide your full name, accurate delivery address, and an active phone number. Unconfirmed orders will not be dispatched.

Delivery Fees & Timing
The delivery fee and estimated delivery timeframe will be provided at checkout or during order confirmation, before dispatch. Delivery times may vary depending on your location, courier availability, holidays, and local conditions.

Receiving Your Order
Please remain available to answer the courier’s calls and coordinate delivery. If you need to update your address or phone number, contact us as soon as possible before dispatch.

Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us so we can investigate with the courier and arrange an appropriate solution.

Contact
For delivery questions or order updates, contact us on WhatsApp: +961 70 897 243.